Privacy policy

Last Updated: February 26, 2026

Aichi-Nagoya 2026 OFFICIAL ONLINE SHOP operates this store and website (including all related information, content, features, tools, products, and services) to provide customers with a curated shopping experience (the “Service”). Aichi-Nagoya 2026 OFFICIAL ONLINE SHOP is powered by Shopify, which enables us to provide the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make purchases, or conduct other transactions on the Service, or when you otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “Personal Information,” it refers to information that identifies or can reasonably be used to identify a customer or other individual. Personal Information does not include information collected anonymously or information that has been anonymized so that it cannot be used to identify an individual. Depending on how you use our services, your geographic location, and to the extent permitted or required by applicable laws, we may collect or process the following categories of personal information (including inferences derived from such information):

  • Contact Information: Includes your name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: Includes credit card, debit card, and financial account numbers; payment information; financial account details; transaction details; payment methods; payment confirmations; and other payment-related details.
  • Account Information: Includes usernames, passwords, security questions, and various settings.
  • Transaction Information: Includes products you have viewed, added to your cart, or added to your wish list; products you have purchased, returned, exchanged, or canceled; and your past transaction history.
  • Communications with Us: Includes information contained in communications with us, such as when you contact customer service.
  • Device Information: Includes information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage Information: Includes information regarding your interaction with the Service (such as how and when you access the Service, and how you navigate it).

Sources of Personal Information

We may collect personal information from the following sources:

  • This includes when you provide your personal information directly to us—such as when you create an account, visit or use our services, contact us, or provide your personal information in other ways.
  • This also includes information collected automatically from your device when you use our products or services or visit our websites, as well as information collected through cookies and similar technologies.
  • This includes cases where we engage our service providers to use specific technologies, or where our agents collect or process your personal information.
  • From our partners and other third parties

How We Use Your Personal Information

Depending on our relationship with you and the services you use, we may use your personal information for the following purposes:

  • This includes fulfilling our contract with you, processing payments, fulfilling your orders, remembering your preferences and products of interest, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, processing returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchase history.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes. This includes sending marketing, advertising, and promotional offers via email, text message, or mail, as well as displaying online ads within our services or on other websites based on products or services you have previously purchased or added to your cart, or your other service usage history.
  • Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, unauthorized, suspicious, dangerous, or harmful activities, protect public safety, and ensure the security of our Services. When you register an account using our Services, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information.
  • Communication with You: We use your personal information to provide customer support, respond to you promptly, deliver effective services, and maintain our business relationship with you.
  • Legal Reasons: We use your personal information to comply with applicable laws and to respond to valid legal processes, including requests from law enforcement and government authorities.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:

  • Shopify, vendors providing services on our behalf, and other third parties (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
  • We share your information with business and marketing partners to provide marketing services and deliver advertisements to customers. For example, we use Shopify to support personalized advertising in collaboration with third-party services based on your online activity across various merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy policies. Depending on your location, you may have the right to opt out of having your information shared for advertising or marketing purposes based on your online activity across different merchants and websites.
  • We will disclose information if you instruct, request, or consent to the disclosure of specific information to a third party (e.g., when shipping products or using social media widgets or login integrations).
  • We may share information within our affiliates or other corporate groups.
  • We may disclose personal information in connection with business transactions such as mergers or bankruptcies; to comply with applicable obligations (including responding to subpoenas, warrants, and similar requests); to enforce applicable terms and policies; and to protect and defend our services, rights, and those of our users and others.

Our Relationship with Shopify

The Service is hosted by Shopify, and Shopify collects and processes personal information regarding your access to and use of the Service in order to provide and improve the Service to you. In addition, to protect, expand, and improve our business, we use certain enhanced features provided by Shopify that incorporate data and information obtained when you interact with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use the personal information it has collected regarding our store, other merchants, and your interactions with Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to requests regarding your rights related to the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on your location, you may be able to exercise specific rights regarding your personal information here.

External Service Websites and Links

The Service may contain links to websites or other online platforms operated by third-party services. If you follow a link to a site that we do not partner with or control, please review that site’s privacy and security policies, as well as its other terms of use. Information you provide in public or semi-public areas of third-party services, such as social networking platforms, is not subject to restrictions on use by us or the third-party service, and may be viewed by other users of the Service or users of the third-party service platform.

Data Assurance

This service is not intended for children, and we do not intentionally collect personal information from children under the age of majority in your jurisdiction. As of the effective date of this Privacy Policy, we have no actual knowledge that we have “shared” or “sold” (as defined by applicable law) the personal information of individuals under the age of 16.

Security and Retention Period for Customer Information

Please note that information you send to us may not be secure during transmission. We recommend that you avoid using unsecure communication channels when sharing sensitive or confidential information with us.

The retention period for your personal information varies depending on various factors, including the maintenance of your account, the provision of services, compliance with legal obligations, the resolution of disputes, and the fulfillment of other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information.

  • Right of Access / Right to Know: You may have the right to request access to the personal information we hold about you.
  • Right to Erasure: You may have the right to request the erasure of the personal information we hold about you.
  • Right to Rectification: You may have the right to request the correction of the personal information we hold about you.
  • Right to Data Portability: You may have the right to receive a copy of your personal information held by us, or to request that it be transferred to an external service under certain circumstances and exceptions.
  • Managing Communication Settings: We may send you promotional emails, but you can stop receiving them at any time by using the unsubscribe option provided in the email. Even if you unsubscribe, we may continue to send you non-promotional emails, such as important notices regarding your account or orders.

 

These rights are outlined on our website and include the contact information below, so please feel free to reach out to us. If you would like to learn more about how Shopify uses your personal information and your rights regarding data processed by Shopify, please visit the following website.

We will not treat you unfavorably for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. Before accepting such a request from a representative, we may require the representative to submit documentation proving authorization from you, and we may also need to verify your identity directly with you. We will respond to your request within the timeframe specified by applicable law.

Complaints

If you have any concerns regarding our handling of your personal information, please contact us using the details below. Depending on your location, you may have the right to seek legal redress against our decisions through the contact information provided below, or to file a complaint with your local data protection authority.

International Transfer

Please be aware that we may transfer, store, and process your personal information both within and outside your country of residence.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will do so based on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or, where applicable, equivalent agreements issued by the relevant UK regulatory authority, unless the country to which the data is transferred is recognized as having an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our operations or for other business, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website, the “Last Updated” date will be updated, and we will provide notice in accordance with applicable law.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at the address below.

5F Nikiyo Building, 3-1-9 Kuramae, Taito-ku, Tokyo 111-0051
Mass Co., Ltd.
aichi-nagoya2026@mass-corp.jp
03-5846-9400